Shipping + Returns

 

Shipping Times

Our items are handmade in our laboratory in Milano, stitched and hand dyed with our hands. Often we will be sewing and dying your item to order so please allow up to 2 weeks for delivery. Wherever possible we will dispatch immediately. If your need is urgent, please contact us at ambra.hue@gmail.com to confirm delivery time.

Rates

ITALY

0.00kg-0.5kg 10.00 euro

0.5kg-3.00kg 10.00 euro

3.01kg-5.00kg 12.00 euro

5.01kg-10.00kg 13.00 euro

10.01kg-20.00kg 18.00 euro

20.0okg-30.00kg 22.00 eur0

OTHER COUNTRIES

1.Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, Germany, Hungary, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

0.00kg-0.5kg 18.00 euro

0.5kg-3.00kg 18.00 euro

3.01kg-5.00kg 28.00 euro

5.01kg-10.00kg 40.00 euro

10.01kg- infinito 55.00 euro

2.Macedonia, Montenegro, Norway, Serbia, Switzerland, Turkey, Ukraine, United States, Albania, Belarus, Bosnia and Herzegovina, Brunel Darussalam, Canada, Faroe Island, Guernsey, Jersey, Kosovo

0.00kg-0.5kg 40.00 euro

0.5kg-10.00kg 55.00 euro

10.01kg-15.00kg 80.00 euro

15.01kg-20.00kg 144.00 euro

20.01kg- infinito 205.00 euro

 

Duties

Customs or the courier company can sometimes charge an administration fee and this is normally payable with the duty upon delivery.

Exchange

We will be happy to offer you an exchange. Please contact us by email or phone to organize it.

The cost of returning any item will be borne by the customer.

Faulty items

In case of faulty items shipping costs will be at our expense. Please contact ambra.hue@gmail.com.

Please be aware that we can’t accept an item returned as faulty if the appropriate product care instructions have not been followed and the damage caused to the product is clearly due to wear and tear or misuse.